Available Balance Versus Bonus Balance

SteadyEdge keeps two platform balance buckets: available balance and bonus balance . They look similar, but spend flows treat them differently.

What this is

This article explains what each balance type means and which flows use each one.

When to use it

Use this article if:

- billing says your available balance is insufficient

- you have bonus balance but cannot subscribe directly

- you want to transfer referral bonus to main balance

Balance types

Available balance

Available balance is the main platform balance. It is used for:

- subscription from balance

- platform billing flows

- top-up credits

- transferred bonus funds after a successful transfer

Bonus balance

Bonus balance stores rewards that still need to be transferred before they can be spent in the same way as available balance.

Bonus balance can come from referral and reward flows.

Step by step

Step 1: Check both balance cards

Open Profile -> Billing to see the current available and bonus balance values.

Step 2: Transfer bonus when needed

Open Profile -> Referrals and use Transfer To Main when you need to move eligible bonus funds into available balance.

Step 3: Retry the spend flow

After transfer, return to the original billing action and retry it with the increased available balance.

Common mistakes

- assuming bonus balance can directly pay for a subscription

- ignoring the 2FA code requirement when it is enabled

- trying to transfer more than the current bonus balance

- confusing exchange wallet balance with SteadyEdge platform balance

- Subscribe From Balance

- Referrals And Bonus Balance

- NOWPayments Top-Up And Invoices